T&C
These general terms and conditions of sale apply to all sales concluded on the website www.chaletspassion.fr, subject to specific conditions in the presentation of the products and services marketed.
The tenant signing the rental agreement may not, under any circumstances, claim any right to remain on the premises at the end of their stay.
Rental Conditions:
The reservation becomes effective when the client has paid the owner the deposit of the stay price stipulated in the contract and has returned a signed copy of the contract before the specified date (corresponding to 8 days after verbal agreement).
In the event of an early departure, the rental price remains payable to the owner, and no refund will be made.
The tenant must ensure the peaceful nature of the rental, use it in accordance with the destination of the premises, and respect the internal regulations provided upon arrival.
The balance of the rental must be paid by check or bank transfer twenty-one days before the start of the stay, under penalty of termination of the contract.
Inventory/Security Deposit:
Entry into the premises will only take place after the inventory/condition of the premises with the caretaker.
Insurance and Pets:
The client is responsible for all damages caused by them and is advised to ensure that they are covered by a vacation-type insurance contract for these various risks (e.g., multi-risk insurance of the main residence).
In the event that the owner has expressly authorized the presence of a pet, it must be supervised at all times for hygiene and cleanliness reasons. Pets are not allowed to use beds, blankets, or armchairs. They will have a specific mat and dedicated bowls provided by the tenant, and the kitchen will be off-limits to them.
Payment of Charges:
At the end of the stay, the client must pay for any charges not included in the price, if any, and if stipulated in the contract. The amount is based on the calculations mentioned in the contract.
Cancellation Conditions:
Any cancellation must be notified by registered letter.
The deposit remains payable to the owner, who reserves the right to claim the balance of the rental if the property could not be re-rented for the same period and at the same rate.
The owner is not responsible for transporting their clients.
They cannot be held responsible for clients’ inability to reach the holiday destination for any reason, even in the event of force majeure. In this case, no refund will be made.
In the context of the COVID-19 pandemic, a full refund of the rental may be provided in the event of the non-opening of the La Plagne resort.
Disputes:
In the absence of agreement with the owner, exclusive jurisdiction is granted to the courts of the owner’s place of residence.